Getac Assist

TRANSFORMING FIELD SERVICE OPERATIONS BEYOND LIMITS

Getac Assist empowers your team with seamless remote assistance and on-the-job training capabilities, elevating efficiency, productivity, and the first-time fix rates. Our robust platform transforms service call performance, providing a reliable and advanced solution that adapts to the demands of field operations.

REMOTE ASSISTANCE FOR A RUGGED WORKFORCE

With Getac Assist your field workers and technicians can stream live video from any worksite, viewed securely from multiple locations. Helping SMEs (Subject Matter Experts) to remotely solve problems that require further inspection or repair, supporting your workforce in real-time. Resulting in less downtime, a lower cost of support and increased efficiency.

COMPACT VERSATILITY

The Getac Assist camera is lightweight and versatile, with the ability to be worn or mounted anywhere. Unlike traditional remote assistance solutions that require a user to wear a headset, Getac Assist can be body worn so as not to obstruct the field worker or technician’s vision - allowing them to remain situationally aware, safe, and protected on every job and worksite.

LIVE + STILL ANNOTATION

With Getac Assist, users and SMEs can annotate and interact on the screen - in real-time
for improved accuracy, reducing the risk of errors and mistakes.